"A reliable and friendly service"

A review of Provident Personal Credit by Robert written on Tuesday 11th of July 2017

I have always found provident to provide a reliable and friendly service. It is always handy to be able to make your payments over the phone or you can have someone to call on you to take your payment. What I don't like is, every so often you keep changing your collectors and it gets confusing after you get used to a collector coming on a certain day and time and you have to start again, sometimes not being given notice of who the new collector is or when they're coming to you. Why can't you keep the same collector instead of moving them around when you've got used to them. For myself, it upsets my routine and if I get a bit behind with my payments it is because you took the collector away and I have to wait for you to sort out another and I have to go through it all again. Why don't you keep the collectors where they are and not move them about..

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