"Blinkered by arrogance?"

A review of Hartec UK by S Marskell written on Monday 23rd of May 2016

Had my rear end crash assessed by Richard Cross of Hartec uk via my insurance company. I tried to call him to discuss his 'findings' but he was always unavailable and didn't return calls, he then left the office and went on holiday without returning my calls, exceeding discourteous. Would only send emails to insurers and despite my being in the vehicle and therefore knowing how hard it was hit, arrogantly insisted that the collision took place at 1.18 mph by virtue of some poor quality photographs and his calculations. At no time did he personally see or inspect either vehicle involved. I can only believe he has been in the position too long and believes his opinion to be infallible..

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